Six pillars to secure
financial performance
Order-to-Cash Audit & Diagnostic
Any engagement starts with a clear understanding of operational reality. The audit is designed to identify the actual points of friction within the Order-to-Cash cycle and to establish a reliable analytical framework for decision-making.
The assessment focuses on how operations truly function, from invoicing through to collections, on the quality of critical data, and on the relevance of existing performance indicators.
This phase allows priorities to be clearly defined and translated into a structured, actionable plan.
Financial Process Optimization
Sustainable reduction in payment delays depends on the consistency of the entire customer journey. The work focuses on strengthening each step, clarifying operating rules between teams, and reinforcing management visibility.
Actions typically include aligning practices across functions, adjusting dunning strategies to reflect real business constraints, and, where relevant, framing Order-to-Cash outsourcing initiatives.
The objective is to deliver processes that are clear, responsive, and less reliant on ad hoc effort.
Collections and Complex Dispute Resolution
A significant share of late payments originates from disputes that are either unresolved or poorly structured. The scope covers end-to-end resolution, with close attention to operational efficiency and the preservation of commercial relationships.
Handled situations include structural disputes, procedural gaps, and high-impact financial or relationship-sensitive cases.
The goal is to restore a clear, stable, and controlled dispute management framework.
Team Training and Enablement
Robust processes require teams that are able to operate them effectively over time. Training is grounded in real operational situations and focuses on delivering practical, immediately applicable reference points.
The work covers receivables management practices, use of core business tools, and posture in dunning and high-tension customer interactions.
The objective is to strengthen team autonomy and alignment with cash priorities.
Cash Management & Financial Crisis Management
When cash is under pressure, the priority is to rapidly restore visibility and activate short-term levers. The intervention follows a logic of securing, prioritising, and enabling fast decision-making, without adding unnecessary complexity.
The work supports the restoration of reliable cash steering, the construction of realistic short- and mid-term forecasts, and the definition of targeted action plans, priority collections, arbitrations, and cash-flow safeguards, to rebuild room for manoeuvre in constrained environments.
Intégration & Transformation digitale
ERP and digital initiatives have a direct impact on cash. The approach focuses on securing these projects from an Order-to-Cash perspective, limiting operational disruption and loss of control.
The scope includes requirements framing, functional testing, issue management, and team readiness, including support for e-invoicing compliance initiatives.
The objective is to ensure operational continuity and data reliability from go-live onwards.
More structured Order-to-Cash flows, clearer cash priorities, and teams refocused on actions that genuinely drive results.
Initial audit findings surface quickly. Optimisation actions are then deployed through a phased plan, designed to deliver sustainable impact at each stage.
Yes, whenever your challenges relate to receivables management. I work with both mid-sized companies and international groups.
" Tailored solutions are more than services, they are the foundation of lasting performance. "
